Our February Lync seminar, “The Modern Contact Center – Redefined” was one of our best attended in years, with news of the 2014 Lync Conference and a demonstration of Geomant’s Contact Center for Lync call center solution.
We have assembled a collection of resources to help you plan your transition your old-fashioned call center to a modern, multi-channel contact center powered with Lync.
Learn how to integrate Skype, Interactive Voice Response (IVR), call recording, SMS, and social media into your customer contact functions.
And as an added bonus, see the Lync Conference Debriefing we presented and learn what’s in store for Microsoft’s premier communications platform.<
In fact, the only thing you’ll be missing is a Morton’s steak lunch. But we can make good on that, too: Just stay tuned for news of our next event at Morton’s.