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Strengthen Your IT Department Without Added Overhead

Our Goal with our engineering contracts is to fill in engineering or expertise gaps that exist in your staff to provide a larger stronger IT department without the overhead of full time staffing.

Support Agreement Benefits:

Engineering Services:

  • 24X7X365 Engineering Response
  • Engineers available on a scheduled or as needed basis ( Level I, II, III) 
  • All Engineering work discounted at 10% off retail rates
  • All engineering work performed at straight time ( No overtime)
  • Dedicated Service Manager Included
  • Network Monitoring included in monthly contract
  • All Project work performed under contract rates
  • Security Monitoring engineering included under contract rates
  •  Documentation Services provided under contract agreement
  • Security Scans/Assessments provided under contract agreement

Account Management

  • Dedicated Account Team
  • Management of Vendor Contract Agreements - Included
  • Regular Account Review Meetings (On-Site or Remote)- Included
  • Centralized Management and Fiscal Year Co-Term of Maintenance Agreements – Included
  • Monthly Engineering Activity Reports – Included

Schedule an Appointment to Speak with a Team Member: