Privacy Policy

Effective November 12, 2020

 

1. What is this Privacy Policy about?

1.1. Datalink Networks INC. (we, us or our) recognizes the importance of protecting your privacy.

1.2. This Privacy Policy describes how we will treat the Personal Information that we collect about you.

1.3. We abide by the California Online Privacy Protection Act and the CAN-SPAM Act as well as other applicable laws and regulations in the United States. Our policy for the management of Personal Information is set out in this document.

1.4. This Privacy Policy uses the term “Personal Information.” The definition of Personal Information for purposes of this Privacy Policy is the same as the definition of “Personally Identifiable Information” provided in the California Online Privacy Protection Act § 22577.

1.5. This Privacy Policy explains how we may collect, use, disclose or transfer your Personal Information, how you can access and correct your Personal Information and what to do if You have a complaint. By providing us with your Personal Information, you consent to us using and disclosing it for the purposes set out in this Privacy Policy.

1.6. This Privacy Policy does not apply:

(a) to business or corporate information (unless it is also about any identifiable person); or

(b) if you access a third-party website through a link from our Sites or any Marketing Materials. In this case the privacy policy of the owner of the third party website (if any) will apply. We take no responsibility for the practices of any linked websites in the handling of your Personal Information

 
2.Collection of Information

2.1. Personal Information is any information about you, from which you can be identified. The Personal Information we collect from you will depend on our relationship with you, the circumstances of collection and the types of services we provide. We may collect your name, address, email address, telephone number and employment information. We may collect additional personal information from you from time to time.

 

2.2. We may collect your Personal Information directly from you when we communicate by email or by telephone or when you access and use our Site. For example, we may collect your personal information when you:

(a) participate in and respond to any polls or surveys;

(b) subscribe to receive communications from us or notifications about offers;

(c) enter into any competitions;

(d) respond to our lead qualification calls;

(e) provide feedback on any of the products or services;

(f) interact with our Marketing Materials or Sites;

(g) complete a form to request pricing or more product information; or

(h) otherwise interact with us or disclose your personal information to us.

2.3. On some occasions, we may collect your personal information from third parties such as from a third party provider where you are a customer of that third party provider.

2.4. We may not provide the option of not identifying yourself, or using a pseudonym, when dealing with us. It may be impracticable for us to deal with individuals who have not identified themselves or who have used a pseudonym.

3. Use of Personal Information

3.1. We collect, use, hold and disclose your Personal Information for purposes reasonably necessary for or related to one or more of our functions or activities. Such purposes include:

(a) to provide and administer our products and services, including to send digital marketing material, including marketing emails, posts on social media platforms or display advertising and following up on leads from our digital marketing activities

(b) to provide customer support and respond to questions, queries, requests for information and applications;

(c) to operate our competitions and promotions including determining entry eligibility, awarding prizes and publishing or otherwise making available a list of prize winners;

(d) to conduct marketing and advertising activities, including displaying content on our Sites and Marketing Materials

(e) to provide information about our products and services, including through distributing newsletters and other communication on information about us and our related services and your use of our services;

(f) to develop and improve our products and services, including our Site and Marketing Materials and to provide a more personalized service;

(g) to analyze the effectiveness and optimize the performance of any specific marketing campaign we undertake, including on behalf of our clients;

(j) to manage and carry out our business and operational functions, including business decisions and technical operations.

3.2. In addition to the matters set out at the paragraph above, we may collect, hold and use your Personal Information:

(a) when you give us express or implied consent to do so;

(b) for purposes related to the reason for which you gave us the Personal Information, but only if you would reasonably expect us to use it for those purposes; and

(c) as otherwise permitted or required by or under any law, including to comply with any court order, law or legal process, including to respond to any government or regulatory request.

3.3. We will take all reasonable steps to destroy or permanently de-identify Personal Information if we no longer need it for any purpose for which we have collected, used or disclosed your Personal Information.

4. Security

4.1. We take the security of your Personal Information seriously and we take reasonable steps to ensure that all Personal Information we collect or use:

(a) is stored in a secure environment;

(b) is safeguarded from misuse, interference, loss and unauthorized access, modification or disclosure; and

(c) is accessed only by authorized personnel for permitted purposes.

4.2. We have implemented procedures to safeguard the security and confidentiality of your personal information such as electronic and physical restrictions to files containing personal information and ensuring encryption of Personal Information sent and received. However, because of the nature of the Internet and modern computer systems, we cannot guarantee that it is totally protected from hackers or misuse.

4.3. Once your Personal Information is no longer required by us, including under any contractual or legal requirement, we will take all reasonable steps to ensure that it is either destroyed or de-identified in a secure manner.

5. Complaints

5.1. We take your complaints seriously and we will attempt to resolve any issues quickly and fairly.

5.2. If you have a complaint about how we have handled your Personal Information, or about any other privacy-related matter, please contact us at team@datalinknetworks.net

6. Amendments to this Policy

6.1. We may, at our sole discretion, vary the terms of this Privacy Policy at any time and will notify you by posting an updated version of this Privacy Policy on our Sites. You are responsible for regularly reviewing this Privacy Policy. Continued use of our Sites after any such changes will constitute your consent to those changes.

If you feel that Datalink Networks is not abiding by this privacy policy, please contact us immediately via telephone at 1-877-483-3783 or via email.