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Full NOC Services and Support

Our hybrid, agentless, cloud based platform monitors and manages all local and cloud IT infrastructure and applications, including a full range of mobile devices, from a single unified web-based dashboard. We offer full NOC services and support as well as remote and onsite Help Desk Services to help you operate your IT environment reliability and efficiently.

Managed Services

Remote Monitoring and Alerting

Datalink Networks proactively monitors your network 24/7 and remotely reports potential points of failure before they become critical. Automatic alerts guarantee you can resolve your infrastructure issues fast, and allow you to use powerful group policies to streamline your operations and lower costs, increasing your project work 4 to 6 times versus a break/fix model.

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Help Desk Services

Datalink Networks Help Desk provides a high quality, complement to our Remote Monitoring and NOC Services. We offer highly trained staff that can handle end user trouble tickets 24X7 as an outsourced alternative to your staff, or as a shared complement to your Help Desk team. This can help you raise your end user support service levels and lower the cost of your technical support staff.

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Hardware and Software Maintenance

Datalink Networks Inc. optimizes your maintenance investment and improves service quality with two unique Maintenance Services offerings. We tailor each program to meet the exact maintenance needs and the preferred engagement model of each client.

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Asset Management

  • Up-to-date hardware, software and patch info.
  • Can be used for insurance claims in case of flood, fire or theft.

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