According to the US government, there are still 56 million business telephone connections using legacy landline phone systems. As someone who lives life by the adage, "if it ain't broke, don't fix it," I understand why some organizations are reluctant to give up the communications medium they have relied upon for decades.

One year after filing for Chapter 11 bankruptcy protection, telecom giant Avaya has emerged, poised to hold on to their leadership of the unified communications segment with innovative new technologies. We talked to about it with Jonathan Buckle, Area Channel Leader - US West at Avaya.