Today’s generation of workers and customers is replacing face-to-face meetings, phone calls, and “business hours” with social media, chat, email, & Instant Messaging - and they're doing it 24/7.
The race is on to supplant outdated telephony with modern unified communications. Our team has years of experience delivering enterprise voice, video, web conferencing systems, and contact centers to businesses large and small. Whether your organization is looking to move operations to the cloud, or upgrade a legacy system, Datalink Networks will implement a customized solution that meets your specific needs.
The cloud is changing the rules for how small businesses grow and enterprises continue to scale up, but many organizations put off an upgrade, fearing the disruption it could cause to everyday business operations. That's why it's important to work with an experienced team who will deliver a POC tailored to your unique needs -- while offering you the localized support and customer experience you expect.
Your organization will reap the benefits of modern communication, and collaboration - whether you move to the cloud, deploy incrementally with a hybrid solution - or keep the entire system on prem.
We're proud to partner with Avaya: the number one company in telephony due to the popularity of their IP Office product and the number of phone lines they've shipped.
But did you know that Avaya is also the leader in Unified Messaging? With a 46.8% share and contact center share at 25.8%, Avaya's IP Office in the Cloud is a proven solution designed to help growing businesses gain the scalability, flexibility and security they need to empower their employees to connect, communicate and collaborate anytime, from anywhere.
Avaya IP Office in the Cloud integrates with your mobile, find me/follow me technology and can support deployment in 1-150 locations for 5-3000 users.
Skype for Business can be deployed on-premises through Exchange - or in the cloud, as part of Office 365. Make, receive, and transfer business calls in the office, at home, or on the road, using phone, PC, and mobile without the need for a traditional phone system. Choose PSTN calling plans delivered by Microsoft where available, or use existing phone lines at your locations.
Host online meetings that enable attendees to join Skype for Business from any telephone by dialing a local access number, and dial out from a meeting to add others when needed. The PSTN dial-in capability is in addition to single-touch join options on PC, smartphone, and browser, and allows people to join an online meeting even in places with no Internet access.